Funding your account

You can add money to your Questrade account using any of these funding methods. Each method has its own processing time and accepted currency, so choose the method that works best for you.

Processing times start after we receive the funds from your financial institution.

New accounts may take an extra 1-2 business days to activate.

Funding methodProcessing timeCurrency
Instant deposit
Learn more about Instant deposit
InstantCAD only
Online banking bill payment
Learn more about bill payments
1-2 business daysCAD only
Pre-authorized deposit (PAD)3-4 business days when the total daily deposit amount is under $10,000.

Up to 7 business days when the total daily deposit amount is $10,000 or more, or when using a void cheque.
Interac OnlineInstant for deposits made before 5:45pm ET

1-2 business days for new accounts and deposits made after 5:45pm ET
CAD only
Transfer from another bank or broker
Learn more about transfers
It can take 20 business days or more to receive your holdings from the outgoing financial institution.

1-2 additional business days after we receive your assets from the outgoing financial institution.
Wire transfer1-2 business daysCAD & USD
Certified cheque, bank draft, or money order1-2 business daysCAD & USD
Non-certified chequeCAD non-certified cheques are held for 10 calendar days

USD non-certified cheques are held for 15 calendar days
Stock certificate
Learn more about stock certificates
We temporarily cannot process physical stock certificate deposits  due to COVID-19. Please see the linked article for DRS deposit options.CAD & USD

Unacceptable deposits

  • Cash
  • Third party deposits (When the name on your bank account doesn't match the name on your Questrade account)
  • E-Transfers to any Questrade email. Instead we support Interac Online which is a different payment system.
  • Payment processors, such as PayTM, Plastiq, KnightsbridgeFX, and etc..
  • Cheques with incomplete information
  • Credit card cheques and credit cards
  • Cheques drawn on foreign banks, even if in U.S. currency. (Only cheques from Canadian institutions are accepted)
  • Direct deposits by cheque or cash into Questrade's bank accounts
  • Pre-authorized deposits from registered accounts like a TFSA or RRSP, for these use a transfer instead.

Questions about funding your account? Check out this video tutorial.

You may want to check this out

Need more help?

The information contained in this website is for information purposes only and should not be used or construed as financial or investment advice by any individual. Information obtained from third parties is believed to be reliable, but no representations or warranty, expressed or implied is made by Questrade, Inc., its affiliates or any other person to its accuracy.

Questrade Wealth Management Inc. (QWM) and Questrade, Inc. are wholly owned subsidiaries of Questrade Financial Group Inc. Questrade, Inc. is a registered investment dealer, a member of the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF), the benefits of which are limited to the activities undertaken by Questrade, Inc. QWM is not a member of IIROC or the CIPF.

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