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Trade order status
July 30, 2018

Once you place a trade, you’ll want to find information about the status of your order. The table below outlines the potential outcomes of your trade orders.

Order statusDescription
FailedAn order has failed the Questrade automatic order validation process. A rejection reason accompanies this status (e.g., insufficient buying power, insufficient shares). Such orders are not sent to the market
PendingAn order has passed the automatic order validation process and has been sent, but is pending confirmation from the exchange, or has been sent to Trade Desk for review but is pending approval. An order in pending state cannot be modified or cancelled
Accepted Indicates when the order has been:
  • Accepted by the exchange
  • Accepted by Questrade and is waiting to be triggered
RejectedIndicates when:
  • An order has been rejected by the exchange. A rejection reason accompanies this status
  • An order has been rejected by Trade Desk. A rejection reason accompanies this status
  • A rejection reason accompanies this status An order has been a pending replace request and the original order has been triggered before the replace request was approved
  • A replace request order has been pending Trade Desk review and the original order has been triggered before the replace request was approved
Cancel pendingIndicates when a cancellation has been sent but the order has not been cancelled with the exchange. This is a direct result of a cancelled order request
CancelledAn order is in this status when it has been completely cancelled and the order is no longer open. Indicates:
  • Confirmation for a cancel order request has been received from the exchange. A cancellation reason accompanies this status
  • A cancel request has been received for a queued order. A cancellation reason accompanies this status
  • A cancel request has been received for an order awaiting trigger. A cancellation reason accompanies this status
  • A day order has expired. A cancellation reason accompanies this status
  • A Good-till-cancelled (GTC) order has been expired by a reconciliation procedure. A cancellation reason accompanies this status
  • An order has been cancelled by the exchange without a cancel request. A cancellation reason accompanies this status
Partial cancelledThis status is identical to the cancelled status, except this status applies to partially-filled orders
Partial A partial quantity has been executed, but there are still shares open that are waiting to be filled that are associated with the order. The order cannot be in either replace pending or cancel pending states
ExecutedThe entire quantity of an order has been completely filled
Replace pendingThis status appears when:
  • A replace request has been sent but the order has not been replaced by the exchange A replace request is waiting for Trade Desk review
  • A replace request is waiting for Trade Desk review
ReplacedThe order has been replaced by a new order
Queued The order has been placed outside of regular trading hours. The order is queued on Questrade’s servers until the market opens. As a rule, replace and cancel requests are not allowed outside of regular hours
TriggeredThe order has been triggered, and a new native order has been sent
ActivatedAn order placed during off-market hours (i.e., queued) has been processed by the IQ platform. At the time of processing, the original queued order is replaced with an identical new order that is then sent to the exchange
Risk reviewAn order with this status meets certain criteria and must be reviewed by the Trade Desk before it is sent to the market. To learn why your specific orders are being reviewed, contact the Trade Desk at 1.866.980.9560
Contingent orderA one-cancels-other (OCO) bracket order that is attached to an order that has not been completely filled. An order in this state can be modified or cancelled entirely

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The information contained in this website is for information purposes only and should not be used or construed as financial or investment advice by any individual. Information obtained from third parties is believed to be reliable, but no representations or warranty, expressed or implied is made by Questrade, Inc., its affiliates or any other person to its accuracy.

Questrade Wealth Management Inc. (QWM) and Questrade, Inc. are wholly owned subsidiaries of Questrade Financial Group Inc. Questrade, Inc. is a registered investment dealer, a member of the Investment Industry Regulatory Organization of Canada (IIROC) and a member of the Canadian Investor Protection Fund (CIPF), the benefits of which are limited to the activities undertaken by Questrade, Inc. QWM is not a member of IIROC or the CIPF.